Last Updated: March 2026
Acceptance of Terms
By accessing or using the JaxHomeCareConnect.com website ("Site") and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.
Description of Service
JaxHomeCareConnect provides a free referral and matching service that connects families in the Jacksonville, St. Augustine, and Northeast Florida area with licensed home care agencies. We are not a home care agency and do not directly provide caregiving services. Our role is to match your care needs with agencies in our network that we believe may be a good fit for your situation.
No Guarantee of Services
While we make every effort to match you with quality home care agencies, we do not guarantee the availability, quality, or suitability of any agency's services. We vet agencies in our network for proper licensing, insurance, and reputation, but we are not responsible for the actions, performance, or conduct of any home care agency or caregiver. Any agreement for care services is made directly between you and the agency.
No Medical Advice
JaxHomeCareConnect does not provide medical advice, diagnosis, or treatment recommendations. The information on our website is for general informational purposes only. Always consult with a qualified healthcare professional regarding medical decisions and care planning for your loved one.
User Responsibilities
When using our service, you agree to:
- Provide accurate and truthful information in your care request form
- Use our service only for its intended purpose of finding home care services
- Not submit false, misleading, or fraudulent information
- Not use our Site in any way that violates applicable laws or regulations
- Not attempt to interfere with the proper functioning of our Site
Free Service for Families
Our matching service is provided at no cost to families seeking home care. We are compensated by the home care agencies in our network through referral fees. This business model allows us to offer our service free of charge to families while maintaining quality standards for our agency partners.
Communication Consent
By submitting a care request form, you consent to being contacted by JaxHomeCareConnect and by the home care agencies we match you with. This contact may be by phone, email, or text message at the contact information you provide. You can opt out of communications at any time by contacting us.
Intellectual Property
All content on this Site, including text, graphics, logos, and design elements, is the property of JaxHomeCareConnect and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our written permission.
Limitation of Liability
To the fullest extent permitted by law, JaxHomeCareConnect, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or services, or from any care services provided by agencies in our network. Our total liability for any claim related to our service shall not exceed the amount you paid to us (which is zero, as our service is free for families).
Disclaimer of Warranties
Our Site and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our Site will be uninterrupted, error-free, or free of harmful components. We do not warrant the accuracy or completeness of any information on our Site.
Indemnification
You agree to indemnify and hold harmless JaxHomeCareConnect, its owners, employees, and affiliates from any claims, losses, damages, liabilities, costs, and expenses (including attorney's fees) arising from your use of our Site or services, or from any violation of these Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts located in Duval County, Florida.
Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our Site after any changes constitutes your acceptance of the revised Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Contact Us
If you have questions about these Terms of Service, please contact us:
- Email: info@jaxhomecareconnect.com
- Website: jaxhomecareconnect.com/contact